User experience

Connecting the Dots: Improving user experience through continuous feedback and action

Speaker(s):

Jordan Jefferson, Deborah Schander, Jason Eiseman, Katie Brown

Understanding user needs and meeting those needs is critical to building services for your students. However, too often we talk about usability testing, analytics and other methods of assessing user needs without connecting them to existing goals, processes, and services. Often we use usability as code for improving the website, but feedback from students can inform everything from how they access online resources to whether they are learning what they need in legal research classes.

Slides:

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Data Handout.docx

Schedule info

Time slot:

19 June 14:30 - 15:30

Room:

WCC 2019

Googlized Screen-seeing

Speaker(s):

Carissa Vogel, Dan Blackaby

One default screen-seeing technique--focusing on the middle of a screen--came about from the ubiquity of Google. In the first part of this program we will explore the implications and challenges for teachers, content creators, and website designers when research takes place in a "flat space." In the second part of the program, focus will shift to an idea to gamify the research process for young, novice users to take advantage of one of the more familiar screen-seeing techniques.